Palm Valley  HOA  Call Authorization User Instructions (Telephone)

1. Call the call authorization phone number (760) 360-7231 and wait for the automated attendant to answer.
2. You will be asked for your code number ______ followed by the # sign. If you do not know your code number please contact the guard on duty (760) 345-2511.
   
3. You will now be asked to leave the name of your guest. Please say the name of your guest or  company. After a brief pause your message will be recorded, but do not hang up yet.
   
4. You will then be given a number of options pertaining to the date. 1 for today, 2 for tomorrow, 3 for  today and tomorrow, and 4 to enter a specific date range.
   
5. If you enter 4 for a specific date range you will prompted to enter the month followed by the # sign 1 for January, 2 for February etc.... Next you will be prompted to enter the day to start the pass followed by the # sign and finally you will be asked for the number of days followed by the # sign.
   
6. Once you have selected your date the attendant will tell you that your guest has been granted access and that you may hang up or press 1 to add another guest.
   
7. When you are done you may hang up.
   

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GATE ACCESS INTERNET LOG-IN HAS BEEN UPDATED!

If you have logged onto the gate access system this week you have noticed a change in the format. There is a new look and additional security enhancements.  The ability to log guests, vendors and your permanent list has been made easier. Use the PIN number issued to you.
 

These security enhancements were added:         

During the log in you are now asked to enter the home phone number you provided when you first registered with the system. This now confirms the Community Code, Pin Number match
 

The log in screen now has 3 areas:
1- Community Code -Click on the drop down tab and scroll to PV and  click
2- Username- This is your original home phone (10 digits) when you  registered                           
3- Password – This is the pin number that was assigned to you

If you have any questions please contact ABDI at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or
You may call Property Protection at 760-345-2511